November 26, 2020
▷How to Use WhatsApp on Two Computers at Once
Do you have a business and want to respond to multiple clients using the same WhatsApp line? In this article, we'll tell you how you can make that happen!
Is it possible to use WhatsApp in multiple windows simultaneously?
If you've ever opened a second WhatsApp web window, you'll have seen that a warning pops up that says, "use here?" preventing you from using the platform in two windows at once.
WhatsApp have been working on a multiuser version of WhatsApp business. This feature is intended to allow people to use WhatsApp on various devices (multiple computers for example). however, no release date has yet been established for this new feature.
What can we do to resolve this problem while we wait for the new version of WhatsApp Business?
Currently there are two ways you can connect to WhatsApp web on two computers at once.
- You can choose to have two separate lines (clearly the less appealing option, since it's very unusual for businesses to have more than one phone number for the same department).
- Or the more appealing option: use a tool that is external to WhatsApp, which integrates with the WhatsApp Business API.
Below we'll explain the second option step by step so you can resolve this problem as well as adding several new features to your communications.
How can I open the same WhatsApp account on two computers
Before I tell you how, we'd like to make a very important clarification: it is vital that you always use an official WhatsApp API provider. Using another sort of provider can have severe consequences for your business. You can read more on this topic in our article about how to recover a suspended WhatsApp account.
You can do these steps yourself, then afterward integrate the API as another step. However, both the account verification and the API integration can take a significant amount of time and energy from your teams. On top of that, afterwards you'll have to integrate it with a tool.
I imagine you don't have the luxury of spending all that time. That's why we recommend leaving this is the hands of experts. That's where Sirena comes in.
How to activate two WhatsApp Business sessions on separate computers
Sirena is on the exclusive list of official providers authorized by WhatsApp to integrate with their API.
Sirena helps you from the very first step of configuring your account. That way you only need to worry about starting to receive (or send) messages and leave the tedious details to our experts.
Starting to use Sirena is as simple as registering on our platform and beginning the tour.
Other things that Sirena can do for you:
Receiving messages without a platform can become chaotic. Sirena thought of that and created shared inboxes so that your teams can see active conversations and incoming messages in one place.
You'll have a space for collaborative work where you can invite colleagues to watch a conversation in real time to work on solutions together and respond to clients in the most effective way possible.
If you're in the sales department, you'll probably want your conversations to be more private.
You can use exclusive inboxes to sort your clients and provide more personalized service.
Once you have integrated the platform you'll be able to have multiple agents responding to conversations. But what about outside business hours? And how can you automate welcome messages?
Sirena bots is a solution designed to keep you from missing a single incoming message. Our bots work 24 hours a day, 7 days a week. The best part is that you don't need a developer to set them up, you can do it yourself from the Sirena dashboard.
Want to learn about more features? Sing up for Sirena today and start experiencing our platform!